What you need to know about Automobile Recalls

In 2015, automakers issued recalls for more than 51 million vehicles in nearly 900 campaigns according to the National Highway Traffic Safety Administration (NHTSA). Many recalls are related to a known safety issue, so please take recall notices seriously and take your car in for the necessary service. A minor fix could make a major difference in safety and performance of your car.

How do I know if car is subject to a recall?

The NHTSA maintains a current database of auto recalls. To learn if your vehicle has been recalled, click here and simply enter the vehicle’s year, make and model in the selection of boxes. You can also search using your 17-digit Vehicle Information Number (VIN). VIN plates are attached to the dashboard on the driver’s side of the vehicle and visible through the windshield. It is also printed on a sticker inside of the driver’s door or doorframe.

What should I do if I receive a recall notice?

In the event of a recall, vehicle owners will receive a notice in the mail from the vehicle manufacturer or the dealer where the vehicle was purchased. Oftentimes the official notice comes a few weeks or months after the recall was issued, so that the manufacturer has time to notify its dealers of recall procedures and ensure the availability of repair parts. The notice will provide you with recall specifics and instructions to schedule your vehicle for service. Typically you will need to take your car to a dealership and there is no charge for the recall service.

Save Repair Receipts

If you have a possible defect repaired, but your vehicle hasn’t been recalled, be sure to save your receipt and other service documents. If the vehicle is later recalled for that specific problem, you may be eligible for a reimbursement for repair expenses from the automaker.

Learn More about Recalls

You can learn more about the recall process and your rights and responsibilities as a vehicle owner by viewing this NHTSA publication.

Remember, if your vehicle is recalled, have the necessary repairs performed as quickly as possible. Failure to act could leave you and others unnecessarily vulnerable to a potential safety risk. Please contact me anytime with questions you may have regarding your coverage to ensure what matters to you is protected.